Terms & Conditions

Your access to and use of IbabyShop.sg Website and the merchandise available through this Website are subject to the following terms and conditions. By using our Services, you agree to all of the Terms and Conditions of Use, as may be updated by us without prior notice.   IBabyShop Pte. Ltd. reserves to amend the Terms and Conditions of Use at its own discretion.

  1. Order and Acceptance
    • You can use the simplified ordering process on our site to place an order.
    • Each order submitted constitutes an offer to purchase merchandise from us. Orders are subject to our acceptance.
    • Orders cannot be processed when :
      1. an error in information you have provided to us, such as invalid credit card number, expiration date or card security value number
      2. there is an error on our site relating to the merchandise that you have ordered, for example an error relating to the price or description of the merchandise as displayed on our site; or
      3. the merchandise that you have ordered is no longer available
    • The inclusion of any merchandise on our site does not imply, warrant or guarantee that the merchandise will be available if you wish to place an order to purchase it.
    • We will have the right, at any time, to make changes to information about merchandise displayed on our site, including prices, description or the availability of merchandise and we may do so without first giving you notice of the changes.
    • We will not alter the price of any merchandise covered by an order after we have accepted the order.
       
  2. Payments
    • You may pay for your order using either
      1. PayPal
      2. Internet Banking / ATM Bank Transfer
      3. Cash upon Delivery
         
  3. Delivery & Collection
    • Free delivery for purchases above $200.
    • For purchases below $200, a flat delivery charge of SGD25 will apply.
    • Delivery service available only within Singapore Island.
    • For small articles to be sent by mail, postage between $5-$15 will be charged.
    • We will endeavor to deliver your items within 5 business days.
    • Should your require delivery on an urgent basis, please contact us and we will do our best to accommodate.   Please note there are surcharges for express or extraordinary deliveries.
    • Please send us an email : askibabyshop@gmail.com or SMS : 93844122 to arrange for delivery.

      Self Collection
      Self collection is available at :
      • 62 Ubi Road 1 #08-08
        Oxley Business Hub 2
        (between 11am to 6pm daily)
      • Please arrange your appointment at least 24hr in advance by sending us an email or sms.
         
  4. Pre-order
    • If a product is temporarily out of stock, you may pre-order the item.
    • Expected ordering time 20 business day.
    • As an incentive, we will give additional 5% discount for your pre-order.
       
  5. Return & Refund Policy
    • No cancellation or refund is allowed once payment is made.
    • Full payment will be refunded for online purchases if the item is not available.
    • Please check the item immediately upon delivery/collection.
    • For Baby Stroller, we provide an one-to-one exchange due to manufacturing defects within 7 days of purchase.
    • Returned product must be in its intact packaging.
    • Should there be any damages due to own incorrect assembly, no refunds or returns allowed.
    • All Returns and Refunds will require 5 working Days to process.
    • IBabyShop reserves the right to refuse any exchange or refund if the requirements are not met.
    • In case of dispute, IBabyShop will have the right to make the final decision.